Conflict-
Resolution Skills
In this webinar, you will learn to:
- Defuse conflict almost instantly.
- Strengthen relationships—even when threatened by deep differences.
- Discover four paradigms that lead to win-win results in any conflict situation.
Decision-
Making Skills
In this webinar, you will learn to:
- Practice four steps for making robust decisions.
- Capitalize on divergent thinking to reduce uncertainty.
- Use empathy as the unexpected key to decision making.
Mastering the Art
of Innovation
In this webinar, you will learn to:
- Apply the revolutionary discipline and creative power of 3rd Alternative teams.
- Find the “edge zones” –the hot spots of innovative thinking.
- Practice rapid prototyping and countertyping to leverage the rich thinking of your team.
Negotiation
Skills
In this webinar, you will learn to:
- Get past the “zero-sum” negotiation mindset to the “abundance” mindset that produces countless rich solutions.
- Distinguish the four steps of haggling from the four steps of synergizing for deals that delight everyone.
Problem-
Solving Skills
In this webinar, you will learn to:
- Get to deep and thorough understanding of the root as well as the symptoms of the problem.
- Discover how empathic relationship building is key to problem solving.
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